LaCie copyrights their emails so I can't show you the email response I received from a customer service representative but allow me to share that I was advised to watch my language. :)
But they can't copyright this...
If you need an external hard drive and are looking for one that is loud, runs hots, and then quits with no notice and causes you to lose all 250GB of your data, then RUN out and buy any of the fine line of LaCie hard drives.
My apologies go to Western Digital, which I recently trashed for failing but ONLY after limping in and allowed me to transfer 500GB of data toa new SeaGate drive. I now consider Western Digital to be the brave little soldier of hard drives.
LaCie? The data surrender monkeys.
LaCie = Useless Garbage. You'll thank me.