This doesn't bode well.
This from the GeekSquad Website:
Service Order Number : 00463-944909805
STATUS: Awaiting Customer Information
Additional customer information needed.
Please contact the Geek Squad Precinct within your Best Buy store
Category:
TWO TIER 5999 CHILD (???)
Manufacturer:
CANON
Model Number:
2756B003
Serial Number:
0420106392
Accessories Checked-In:
Lens Cap
09/03/08 6:32am
Status - Awaiting Customer Information
Description - Additional customer information needed. Please contact the Geek Squad Precinct within your Best Buy store
09/03/08 6:31am
Received
Product has been received at the repair location and is being assigned to a Geek Squad Agent or a certified technician for repair
08/27/08 7:57am
Shipped
Product is complete and has been shipped from the repair location back to the store
08/25/08 6:47pm
In Repair
Product has been assigned to a Geek Squad Agent or a certified technician for repair or upgrade
08/25/08 6:43pm
Received
Product has been received at the repair location and is being assigned to a Geek Squad Agent or a certified technician for repair
08/21/08 7:45pm
Shipped
Product has been shipped to the repair location
08/20/08 10:57am
Checked In
Product has been checked in and is awaiting shipment
Your product will ship to this address once service is complete:
283 UNION ST
BANGOR ME
044014606
USA
We will contact you as soon as the product is complete and ready for pickup or if it is being shipped directly to your designated address.
If you have questions about your service experience, please contact the Geek Squad Precinct within your Best Buy Store:BANGOR ME ( Store 00463 )
45 BANGOR MALL BLVD
BANGOR , ME 04401--3687
Phone : 207-942-3434
Additional Customer Information needed?? The additional information better be whether I will accept their apologies for having the thing shipped back to the store and no one calling to tell me it was ready or 'more information needed' or apologizing for the Canon XSI shutter breaking after 4 months.
FURTHER UPDATE: Oooo....it was, "Did you want to return everything or just have us give you this new Canon XSi out of the box?" I took the new XSi out of the box. Best Buy Rocks.
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It says "please contact"; that doesn't necessarily mean in person.
ReplyDelete'Please contact' means 'What wording can we use that will wind up that stupid jkirlin the most at 2am when he finally decides to check his repair status and we are LONG closed.'
ReplyDeleteSounds like a happy solution. I'm still craving an XSi. Looks like I'll have to get it from Best Buy.
ReplyDelete